Refund Policy
Last updated: 2 July 2026
Thank you for purchasing URL Verifier or URL Verifier Pro.
We want you to be confident in your purchase. If the Software does not meet your expectations, please contact us and we'll do our best to help.
This Refund Policy should be read alongside our Terms and Conditions and Privacy Policy.
Refund Period
If you purchased directly through our authorised payment provider, you may request a refund within 7 days of purchase.
To request a refund, contact support@urlverifier.com.
Please include:
Your name
The email address used for the purchase
Your order number, if available
A brief explanation of the issue
We use refund request information as described in our Privacy Policy.
Troubleshooting First
Before issuing a refund, we may ask for additional information or offer troubleshooting steps to resolve installation, activation or technical issues.
Approved Refunds
If a refund is approved:
Your refund will be processed through the original payment provider.
Your licence may be deactivated.
You must stop using and uninstall the Software.
Exclusions
Refund requests may be declined where permitted by law if:
The request falls outside the applicable refund period.
The licence has been obtained fraudulently.
The purchase has already been refunded or charged back.
The Software has been misused or the licence terms have been breached.
Nothing in this policy affects any statutory consumer rights that cannot legally be excluded.
Licence use and termination are also covered in our Terms and Conditions.
Third-Party Payment Providers
Payments are currently processed by Lemon Squeezy. Refunds are issued through the original payment provider and may be subject to their processing times.
Contact
If you have any questions about this Refund Policy, please contact support@urlverifier.com.
